Customer service zero, sketchiness 10
I got an order acknowledgement, then no word for a week. I contacted them and got an email back saying that they had cancelled my order. I asked why and they said that it was out of stock. Their web site still shows the camera that I wanted as "in stock" and there are half a dozen other packages show that all would have been okay substitutions. They apparently weren't interested in selling me any of those. The whole experience reeks of a scam of some kind. Based on the BBB reviews, I am expecting to have a hassle getting my money back.