I would strongly caution anyone…
I would strongly caution anyone considering Skillshare against signing up. My experience with their renewal and refund process has been incredibly frustrating. My annual membership renewed automatically, and I noticed the charge almost immediately. The renewal notification had gone to my junk folder, and I contacted Skillshare within minutes of seeing the charge to explain the situation and request a refund. Despite how quickly I reached out, Skillshare refused to refund the renewal and instead pointed repeatedly to their refund policy. I even explained that this charge created a significant financial hardship for my family. Their proposed solution was essentially to give me additional Skillshare access later rather than return money I never intended to spend on another year of the service. What has bothered me most is the complete lack of flexibility or meaningful customer service. I understand companies have policies, but there is a major difference between preventing abuse of a refund policy and refusing to help a customer who contacts you immediately after an unintended renewal. The entire experience has left me feeling like Skillshare’s subscription model is designed to make cancellation and refunds as unfavorable to the customer as possible. I have filed a complaint with the Better Business Bureau and continued requesting that the matter be escalated. I cannot recommend Skillshare after this experience. If you decide to subscribe, I would strongly suggest turning off auto\-renewal immediately and keeping very close track of your renewal date. Do not assume that contacting customer service immediately after an accidental renewal means they will work with you. There are plenty of online learning platforms available. Based on how Skillshare handled this situation, I would personally spend my money elsewhere.