SpeedCubeShop's exceptional support that went above and beyond!
I cannot recommend SpeedCubeShop enough. My son has been using a MoYu RS3M daily since I first introduced him to cubing with this model, but a corner piece recently failed (the red tile detached and the internal stalk cracked). I originally purchased the cube from a seller on Amazon called CuberSpeed, but after multiple attempts to contact them for a replacement part, I was met with total silence. I accidentally reached out to SpeedCubeShop thinking they were the same vendor. Even though Steve from their support team quickly clarified that they were not associated with the Amazon seller, he didn't just turn me away. Instead, he took the time to check their warehouse, located the exact Red-Blue-Yellow corner piece we needed, and coordinated getting it sent out to us as a courtesy to help a fellow cuber. It is incredibly rare to find a company with this much integrity. They provided the high-level after-sales support that the original seller failed to give. If you are looking for a place that won't leave you "hanging out to dry" when a part breaks or you need assistance, look no further. SpeedCubeShop has gained a loyal customer for life. Thank you, Steve and the SCS team, for getting my son’s favorite cube back in action!