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John Healey

美国

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Oscaro USA

Because I found out that I had a problem.

Because I found out that I had a possible problem with the brake system on the front of my 2008 Chevy HHR LT, I received a notice from one of your service folks. This fellow discovered that The calipers I received from Oscaro.com for the above mentioned 2008 Chevy HHR LT were possibly not the proper parts. I may have ordered the wrong calipers or possibly there was a mistake somewhere in the order.? The calipers that I received were for a 2008 Chevy HHR SS which are very similar but not the exact calipers for my 2008 Chevy HHR LT. After I Installed these units I found out that the rotors I had Installed were not a proper fit. A local Brake service told me that just using larger diameter rotors were all that was necessary and all would be OK. I mentioned this to one of your service folks and he looked into it and within about 24 hours said that this rotor change might not be a proper and safe thing to do. I have received a proper set of calipers and purchased new rotors for the car and the brakes feel very good now! I am very, pleased about how Oscaro.com conducted this situation. Thank you John Healey

2018-06-26已认证