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Julia Khobova

英国

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Voopeak

I bought a £100 4G trail camera and it…

I bought a £100 4G trail camera and it was working ok for some time. One year later I noticed a few new videos turned into red-yellow broken image but the issue went away. Roughly after 1.5 years of usage, when it rained heavily and there was a temperature drop, I noticed that the lens became blurred, there was a condensation issue. It looked like moisture got inside it. Because the vision is blurred, the camera doesn't always activate the alarm when there are objects in front of the camera. Therefore, it is unusable now. When I contacted the company, they couldn't replace the camera even with a cheaper one or help with the repair. Be aware, they provide 1 year warranty only. You can't see it anywhere on the listings (I bought the camera on amazon from voopeak store). They offered 10% discount on a new camera, which is a joke because I'm not happy with the quality and I would never buy again from them. Other companies offer 2-5 years warranty on this range of cameras. The only option now is to throw this expensive camera out. I wouldn't spend my money on their cameras or brand, I'd choose more reputable brand that offers longer warranty period and support.

2026-03-12