Purchased round trip tickets for 3…
Purchased round trip tickets for 3 people from Rochester, NY to Reno, NV. Website was cheapflightsbuddy.com Was given a purchase price of $630.45 and received my itinerary. The following morning I received a call from the company stating that the standby tickets were no longer available and that they would work to get me a better deal and call back. I googled the website and found out information that they scam many people and use a bait and switch tactics to con people into paying more than double that they originally offered for the fare. Received a call back within a few hours. They stated the total trip now would be $1400 for basically the same airline and times. I politely said no thank you just please refund my money as no tickets were ever purchased. He said we cannot refund you would need to purchase tickets thru them. I ask why my money would not be refunded and he stated it was a standby fee at this point without purchasing any tickets. I have contacted my credit card company, they said nothing they can do until the transaction is no longer pending.