Avoid DressLink, Never buy from them
I bought an item from dresslink, and because of size issue wanted to return it and order a bigger size. At first they asked if I can sell it to someone else, instead of returning it back, which sounded fishy. Since I wanted a bigger size I insisted on returning and asked for return address, the gave me address of a warehouse in China, even though their UK website pretends that products are shipped from UK. Its not a UK company, its a bloody Chinese company with some arrangement with Yodel, to ship from their warehouse. They asked to provide me tracking number for the return. The cost of sending the item back to China with tracking was like 3/4 of the value of the item. Obviously I refused to send it by tracked mail and sent it via normal post. The company would not give me a refund. I am reporting them to trading standards, they are misleading customers into believing that they are buying products from within UK..... why would any company want customers to return items to a third country half way across the world...AVOID DRESSLINK...NEVER BUYING ANYTHING AGAIN FROM THEM.