WHERE is the buyer protection???
So much for buyer protection with escrow on funds sent to sellers. There really is no security with Tazapay. On one seller transaction Tazapay did not wait for any tracking number and in fact did not check anything before releasing my funds to a seller. The seller told me to cancel my payment because he could not supply the goods but the funds were already with Tazapay who released the funds without any substantiation whatsoever. WORSE the seller sent the funds back to Tazapay to give back to me BUT Tazapay returned those funds back to the seller so I still don't have my money back. On another transaction, the seller sent me a tracking number that never went "live" on India Post and I advised Tazapay about this but they still released the funds. I provided Tazapay with evidence and an admission from the seller that they could not supply the goods and had issued a tracking number just to get the funds released but Tazapay say they are still waiting on "documentation from the seller". What documentation - it does not exist so why haven't I got my money back? Isn't Tazapay supposed to protect buyers from these situations???
