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Matthew Bonnel

法国

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3FVape

Scammers and liers

If you are looking for a place to buy something cheap, it's the right place but you better be lucky to not have any problem at all because 3FVape Customer service is just made of liers and scammers. I've bought 2 OBS crius II Rta dual coil versions, both defective due to bad machining I guess, as the threadings where you screw the deck inside the deck are not working as it should, I can't attach the deck to the tank so I can't you both RTA. They made me do 4 differents videos, each time telling me to wait 3 to 5 days so they could find a solution with the manufacturer, each time sorry we empathise... ect ect.. In the end, as I always pay with PayPal I asked a refund with PayPal Customer Protection, which after a week, 3FVape respond and told PayPal: We disagree with this. No proof, no arguments, nothing at all and as I sent all my videos and photos to PayPal they saw that indeed, I was in my right as products were defective to ask a refund. This is where 3Fvape started to tell me: If you send us 5$ to cover shipping, we'll replace both RTA (which, they didn't wanted before). But PayPal notified them that they were on my side, and that I was going to send back the products so as I live in Europe it's between 26 to 30 euros to send anything there. 3FVape decided that they were going to lose money for being dumb and asked me nicely to not ship anything. Too bad for them, it was already shipped. So they told me that I would have to be patient because it would take 1 to 2 Months to get to China (but even with customs checking, it will take only 2 weeks with my shipping method) So in the end, I'll never but ANYTHING from them at all, STAY away from that company, there are other places out there that will never try to scam you.

2018-03-30有帮助 2