An unfortunate mistake
An unfortunate mistake was made to one of the products that I ordered. As soon as I sent an email letting the company know i received an answer back acknowledging the mistake & asked what they could do to rectify it. A couple of emails passed between us until an agreement was reached. Jason was extremely helpful & very apologetic, a real credit to the company. I will not hesitate to let my friends know that even if a mistake happens a very suitable outcome can be reached for all concerned. Thanks again Jason, Regards Sandra