Terrible company
I sold my car on the 21st March through motorway and agreed a price, motorway arranged for their partner delivery company We Deliver Cars to deliver it to the buyer, collection was arranged for Thursday April the 2nd nearly 2 weeks after the sale. The car had to be delivered 280 miles away and when the driver turned up at 9.30am and did his checks and sent them to the buyer who was happy with the car and price, the delivery driver said he wouldn't drive it the same day and it would sit on his home street until the following Tuesday when he would deliver it, the buyer wasn't happy with his decision and told a motorway agent that he was going to cancel the sale. I then spoke to motorway and had to drop the price by £900 to keep the sale going through as I was picking up a new car and needed the money to put towards it, the car was eventually collected on the 8th of April and delivered to the buyer. I made an official complaint to motorway about losing £900 off of my original sale price, they told me it was out of their hands and was the fault of We Deliver Cars which they had contracted to do the delivery, I had email contact on a number of occasions with the escalations department regarding the loss I had incurred but they were not interested and just kept saying it was out of their control and was the fault of this delivery company. My overall experience with motorway and We Deliver Cars has not been a good one, having looked into this delivery company which they use they have some shocking reviews. I hope nobody else goes through the experience which I have just been through, if you do sell your car please don't let this company arrange the onward delivery save yourself the stress and anxiety.