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Saz

英国

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XFT Medical

Absolutely fantastic service and product!

I purchased a WalkAide (G4 foot drop system) from XFT and am very happy with the service and product. I was a little wary about buying from abroad but I needn't be as XFT staff were very helpful and answered all my questions. I had specific instructions around paperwork to be included for import duty and XFT staff were so helpful and ensured it was how I needed it to be arranged. Through the whole process they kept me informed about shipping. The delivery company they used were excellent and I was surprised how it arrived allot quicker than expected, the delivery company also kept me updated with the journey. The product itself is perfect, it was sealed and brand new, as expected, and is working fine. It's my second Walkaide and it's exactly the same as my other one which I purchased through a contact my FES nurse gave me. However, buying directly from the manufacturer (XFT) has meant the price is much more affordable and the product and service has also been 5 star. Thank you XFT for your great service, product and affordability, as this has given me the opportunity to have this wonderful and life changing device!

2024-04-26有帮助 1