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Celena Freeman

美国

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Toco Warranty Corp.

Reliable company

I had a fairly good experience with Toco. I kept the service for a nearly year before canceling and within that timeframe I had one breakdown requiring contacting Toco. It took 4 hours to arrange a tow truck to my location (not their fault, it was a busy day) and two different tow companies had to be contacted to get one to me. Luckily, my breakdown happened within city limit just before leaving town so I wasn't stranded on a busy roadside. It took a few days to coordinate with the repair shop because Toco is on the West coast and I live on the East coast, plus their office is unavailable on weekends. I was pleasantly surprised that my out of pocket cost to replace an air pump was lower than expected. The reps were always professional and helpful even when I cancelled the plan. The cost didn't make sense in the long run compared to how much of repairs are covered. I paid more for the warranty than my repair would have cost out of pocket.

2023-12-22