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Christiaan

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DHgate

Bad , bad , bad ....

On June 8th I ordered and paid € 41,13 EURO ( equals currently $ 44.25 USD ), As per June 26th , the track information on their web page remained already some days in status "Package in transit" without any notice about date and hour. I contacted the seller and he reported me on July 1st that the package was returned back by the security check of CN Customs because it did not meet the standard for export. Despite this statement, the track information remained unchanged with an expected delivery date on June 25th. This is thus completely fake. The problem is that DHGate only accepts a dispute ten days after the expected delivery date. They also mentioned a refund of US $ 35.9 which is less than the amount I paid. These are fraudulent behaviors and this is a shame for honest people from China. Finally, one has to wait again some days for the "dispute" response. I did receive a full € 41,13 EURO refund , probably because I threatened to contact official departments in mainland China about the behavior of DHGate. And if I did not had received the message from the seller about the failing delivery , I could never had a fair reason to open a dispute. This DHGate should go off-line. I rate 3 stars because I got refunded although it does not deserve even one star.

2024-07-18有帮助 1