Great support experience – my YUKA 2024 works perfectly again!
I had an issue with my YUKA 2024 robotic mower — it suddenly stopped charging and wouldn’t respond anymore. Even after replacing the battery, the mower still didn’t work. I contacted Mammotion support, and they were super helpful from the start. They guided me through several troubleshooting steps, reviewed my uploaded logs, and finally arranged a repair. The whole process was really smooth — they sent clear packing instructions and even provided a prepaid UPS label for shipping. After the repair, the mower came back working perfectly. I’ve tested it, and everything runs like new again! Big thanks to the Mammotion team for their quick responses, clear communication, and great service - honestly, the best customer support experience I’ve had in a long time.