I booked one night hotel Ratana salalah…
I booked one night hotel Ratana salalah with agoda including breakfast then after days I received email from my booked been transferred fanar hotel next to Rotana hotel. I sent agoda support email asking them for inconvenience and the price difference upgrade me with half board. My letter was simple and polite I received replay with an hour the accepted my demands and the will return £10 to me. So I what to other people to understand when you have a problem with your booking write polite and be reasonable for your demand for you will get more then you deserved