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Lorraine Stratulis

英国

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www.yoins.com

Wrong Item delivered

I received an item from Yoins fairly quickly, however it was not the item I ordered. I ordered a mint green dress and received a black top. I went through the process to the return the item, sending photographs of the item which then took over a week to be arranged. I contacted "help chat" which were very helpful and arranged a full refund and told me to keep the incorrect top. The refund will take 7-14 days so will await this being received. Very disappointed.

2018-04-25