Ordering process and communication was excellent.
Ordering process was straight forward. I emailed support a few weeks after ordering to inquire about changing dial color version and received a prompt reply from a courteous representative and confirmation that the color change would be requested. When I ultimately received shipping confirmation two months later it showed the original color ordered but I received the revised color requested. Way to go! The Axios Pathfinder gray dial is a very nice looking and well finished watch. The bracelet is interesting and a unique design and I love the 6 micro adjustment holes on the clasp which has a nice chamfered polished edge. On the bracelet I think it might look even better to have the outer links also chamfered like the center ones. I might should have kept my original order which was the black dial as the contrast between dial and hands on that version are greater in some light situations.