Not perfect, but really good service.
After seeing the bad review I was concerned. But when they supply the product I wanted at less than other suppliers I decided to order from Xhorse. I put the order om Monday and it quickly let me know that it was marked as payment received. I heard nothing at all on Tuesday so used their messaging service on Wednesday morning. The response was within a minute stating that the item was in UK stock and had already been dispatched. They then provided me the Royal Mail tracking number, and the device was delivered on Wednesday Morning. It works great. Yes the first start-up involves about 50 different updates, but actually reassuring that they are improving the system. Yes the online update/ tracking needs work, but a fast response to questions on the chat service makes up for it. Thank you.