Just filed a fraud complaint with my…
Just filed a fraud complaint with my state attorney general and the CFPB (FTC). They truncated my bank account number (there is zero chance it was me - you have to repeat to confirm and I confirmed myself) and then charged me a $30 fee saying my payment bounced. I payed two smaller payments within a week with the correct bank number and they indeed cleared. However, they will not allow me to pay everything off! Literally will not allow. Will not accept payment. But will charge me interest. Horrific and incompetent customer service that were not at all surprised about anything. This is clearly common. Two attempts to get a supervisor. First just refused to transfer. Second said all supervisors were in a meeting. Odd, isn’t it? Every dime on that card are their fees. I have never used it. Whatever you do, avoid them. BTW - my CFPB complaint number is 260612-34060991. I’m not joking. It’s searchable on their site.