Total scam
Total scam, don’t order anything from them. It is not in fact based in Europe as I was led to believe on their website. It’s based in China. With the quality that goes along with shoddily made Chinese consumer goods. I will give customer service a star for responding promptly and offering a 10% refund on 3000€ worth of lighting that is truly crap. I would have preferred a total refund up to 30 days as indicated upon ordering but was told that is not possible…. Save yourself time and money and order elsewhere 😉