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Tony Kron

美国

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Hungryroot

Hungryroot is a joke

I joined Hungryroot a few weeks ago. I was excited to try the first order. Some of the vegetables didn't pass quality check so they replaced it with another vegetable which then was out of stock so I was out four items. Once it was shipped it didn't arrive on the day it was supposed to since most of the items were cold I let them know and they canceled the order and reimbursed me. I went ahead and gave them another shot, the order went smooth but the shipping again late. I should have received it yesterday but now FedEx is saying it won't be here until Monday which means the food will not be safe to eat again. Customer service is out and their AI chat is trash! Once I do finally get a hold of them I'm canceling I'm asking for a reimbursement since I've received zero food from them. I won't be giving them another shot. 0 out of 10, do not recommend!

2026-08-16