DON'T BUY FROM THEM (and I WISH I'd have seen these reviews)
THUSFAR I am deeply disappointed and after reading these reviews, I'm ANGRY. I ordered a great looking makeup bag on November 15th. Today is December 9th and I received an unsolicited email update saying my item has now been shipped... TO ITALY! What??? I live in FLORIDA. I emailed their Customer Support immediately and they replied quickly with an apology saying they will attempt to expedite the delivery however shipping can be delayed. NOW in reading these reviews I'm pretty depressed as I fear I will never get the item and lose my money. I'm going to see if I've already paid the credit card charge yet. If it's not yet been paid I will tell the credit card company NOT to pay them. Live and learn. Shame on me for not doing a little research before buying!