Sales
I'm looking to update my salon, this includes 3 backwash stations, 9 stylist chairs, 2 dryer chairs and reception seating. I was starting with shampoo backwash stations and chairs. I have a complicated design space so i needed to ask many questions to get the proper fit and style. I contacted the sales department to get information on several of their shampoo backwash stations. At first the man that contacted me answered the initial questions, however, as we spoke it brought up a few new ideas for me. I asked if I could email him a photo of my space so he could tell me if anything I had in mind was a"good option" or a "No Go". Obviously, it would be my choice to decide on design....Its a big decision, that takes thought, considering I'm in another state. I figured he could offer some insight to his product to help ease my mind on the purchase, well, that is when his attitude changed and he asked me, "What would that do for me?" I was taken back for a moment. He suddenly became disinterested because, as he stated "he is not a designer!".....I was not looking for a designer!!! Just as much information as possible to make MY decision...... VERY RUDE!!! I'M MOVING ON TO A COMPANY THAT WANTS TO MAKE A SALE AND CARES ENOUGH TO HELP!!!!