I encountered challenges with my LUBA 2…
I encountered challenges with my LUBA 2 AWD 5000HX, particularly when trying to operate it several yards away from the base. Upon reaching out to customer service, I received exceptional support from Jennifer and Lea. Despite multiple attempts to resolve the issue, they confidently instructed me to return the mower and all its accessories to Mammotion, with the return shipping costs fully covered by them. I was impressed by the staff’s consistent communication throughout the process, which made the return seamless and efficient.