A very poor job
A very poor job, waste of time and money!!(papertrue.com) My original file was in latex format and I mentioned it in the comment box while submitting that :"my original file is in latex format to avoid difficulties with it, I copied the text into word file. Please ignore latex commands you see in text e.g \cite{...} ". For editor convenience, I attached the pdf of the file as well. When I received the edited the file, I saw that the editor has gone through my word file and has changed the font, deleted the latex commands, HAS COPIED THE FIGURES from the pdf file into the word file!!!! I wonder who asked for these things? That word file was temporary file. The total number of comments genuinely about "proofreading" didn't exceed 10! I didn't ask for file format editing, I was hoping to receive a text perfectly edited, cleaned of grammar mistakes and with nice suggestions about word choice or better sentence structure!! A very poor job, wasted my time waiting for the proofreader. Not recommanded at all. They agreed to refund me, but hasn't been refunded yet.