Very scammy and untrustworthy...
I ordered a few items for Halloween. Delivery time said 14 days. After 18 days I got an email in French saying my package was delivered to my mailbox. I checked and it wasn't there. The next day I got another e-mail saying that it was delivered at an office and that someone had signed for it. I tried replying to this e-mail but my mail was bounced. The French delivery company had the worst website ever with very tricky systems to simply deliver a complaint... By now Halloween had passed so the package was no longer useful... I contacted Nev and they claimed the package had arrived and was signed for so they weren't going to investigate, help or refund me. I explained I never received anything but they told me that if I would send it back I would receive a part refund ... not even a whole refund... and how was I supposed to send something back that I didn't receive in the first place? I escalated the case to Paypal but they delivered some kind of false proof that I had received the package so even Paypal denied my claim to a refund. I have been writing back and forth with the delivery company and Nev since and all I get is generic AI created e-mails and the same loops over and over again... DON'T BUY FROM THESE SCAMMERS!!!