Trip .com is very very irresponsible
Trip .com is very very irresponsible！ We know that To amand a spelling erro is a common and simple procedure. 1，unsure time frame：Trip com has not got it done for 10 days after we paid high fees than airlines. 2，No customer servive： we contacted the customer service line. The operator said other team will contact us within 24 hours. But no one contact us even already 48 hours . 3，Not trustworthy： They use “ negotiate with airlines” on the process page of the trip app for so many days. In fact， Airlines said they have not recieved request from Trip com about this matter. If they recieved request and it can be done immediately. Help！ Everybody， any suggestion？ What can I do？