Communication Issues / Resolved
UPDATE: I received the order this weekend. I also received an explanatory email from the Jock Shop's customer service apologizing for the lack of responsiveness (there was a legitimate reason). So, while delivery did take longer than expected, the customer service turned out to be fine. PREVIOUS: I placed the order 21 days ago and have not received my package (international shipping time is listed as 7 to 14 working days). The tracking links do not work. I have written to customer service -- no reply. The products might be great (...who knows?), but the service & communication are not adequate.