I wouldn't bother
I, like many others, ordered a shirt on the 7th December. When I finally had an update on my order, on around the 20th December I could see from the tracking on Royal Mail that the item had apparently been despatched on the 9th December. Several emails later they replied to say it was on its way, but they would chase with the Royal Mail. Still no order. I finally emailed them to the effect that if I hadn't heard from them by the end of the week (this was now post Christmas day) I would be contacting my bank to seek a refund as I believed they were acting fraudulently. On the 29th December the tracking finally updated to say it was enroute. I contacted Royal Mail who advised that the item had been sat in a warehouse, and the 9th December was the date they had printed the despatch label not when then item has actually been entered into the Royal Mail system! The shirt then arrived the 2nd. The only saving grace in the whole debacle was the shirt was good quality. I would not however order from them again.
