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caleb walden

美国

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Northedge

Really bad watch and even worse customer service.

So I purchased the watch and within 2 months the "waterproof" watch had fog appearing under the glass. I did not shower with the watch on or abuse it in any way. Nonetheless, within a week of the fog appearing the watch died completely. After contacting the company, the customer service rep tried to convince me to buy another watch with a discount. They offered a mere 15% off. Why would I buy another (most likely) faulty watch for almost the same price as the first? The rep then said he would give another $5 dollar discount with his own money. I turned down these terrible offers and will not be using this company again. I suggest no one else does either.

2018-06-27有帮助 3