Poor Service! Looters
Key issues: Agent did not make any arrangements for the applicants visa appointment between 18/06 to 28/06. Agent/Aviva Visa did not communicate any potential dates that is available or not available after the 18/06. No communication received from Aviva Visa since 18/06 although full payment was made on 16/06. Net result - required dates gone - the up-coming dates are unsuitable. Poor service delivery. When questioned about the mess up - no apologies received. Customer Service Agent threatened that little or NO refund will be provided.