Horrific experience with this shocking…
Horrific experience with this shocking company. Booked a return flight from Vietnam via KL to Bali months ago and got a good rate. They then moved the second flight forward 1 hour which means we didn’t have enough time in transit after our arrival. Attempts to change the first flight went ignored after trying to contact them from all platforms. Told we had to cancel the whole flight or apply for a meagre refund. Eventually got a refund and had to book another 2 flights which left us $1300 out of pocket. Never again BATIK.