★☆☆☆☆ Your AI ignores your prompts, then they refuse to refund you
★☆☆☆☆ Your AI ignores your prompts, then they refuse to refund you I subscribed to DeeVid to generate a series of short videos for Instagram Reels to promote my book. I provided extremely detailed, shot-by-shot prompts with precise visual direction for each scene. What I got back was unusable. Their AI agent ignored my instructions repeatedly. I asked for darkness. It gave me bright scenes. I asked for anonymous running feet. It invented a man walking. I asked for 9:16 vertical. It generated 16:9 landscape. I asked for an Umbrian village. It described a stone canyon. I asked it to use my exact prompts. It rewrote them every time. I had to correct it over 15 times in one session. 240 credits wasted on outputs that didn't match what I asked for. When I contacted support, my first email was completely ignored. My second attempt got a generic copy-paste response telling me they only refund when generation "fails completely." Apparently generating the wrong thing entirely doesn't count as failure. Their final response? They quoted their own Terms of Service back at me: "subscriptions and purchases are non-refundable." No accountability, no resolution, just a wall of corporate apology language and a hard no. If you need AI video tools that actually follow your direction, look elsewhere. And if something goes wrong, don't expect DeeVid to make it right. They'll take your money. They won't deliver what you asked for. And they won't give it back.