Micas are scammers. Don't buy from them!
I am extremely disappointed with the customer service I have received from MICAS. I have repeatedly contacted the company regarding Order 1851305 and have still not received a satisfactory response. MICAS claims that I received an asymmetrical dress, but I did not receive this item. Despite raising this issue directly with customer support, my concerns have not been properly addressed. In addition, there are other clothing items from my order that remain missing, and I have been unable to obtain clear information about where these items are or when they will be delivered. As an influencer who has worked with brands before, I expected much better communication and customer service. Instead, I have been left chasing answers for weeks, which has caused significant stress and frustration. I am requesting: • A full investigation into the missing items. • A refund for the asymmetrical dress that I never received. • An update on the whereabouts of the remaining items from my order. Thank you for your response. However, this does not address my main concerns. I have already contacted your support team and specifically reported that I did not receive the asymmetrical dress that your records state was delivered. I am still waiting for evidence of delivery or a refund for that item. In addition, I am still missing other items from my order. Simply stating that some products are sold out does not explain why I have not received a clear update on the status of my order or when I can expect a resolution. I would appreciate a direct response to the following: Which items from Order 1851305 have been dispatched and delivered? Which items are out of stock? When will the outstanding items be sent? If items cannot be supplied, when will the refund be processed? What evidence do you have that the asymmetrical dress was delivered to me? I would like this matter resolved as soon as possible. At present, I am still without the items I ordered and have not received satisfactory answers.