Took 2 weeks to process order and would not cancel when requested
Despite their claim to ship orders in 3-4 days after 2 weeks my order had still not shipped. I requested the order be cancelled as this was intended to be a Christmas gift. Rather than cancel the order and issue a refund, they shipped it only after I filed a claim through Paypal. I ultimately lost my dispute through paypal and now I have a gift that is useless because it took over 3 weeks to be delivered from the date of initial order. So while the product did arrive do not count on them shipping product in a timely manner and they will refuse to refund your money when you request cancellation.