Be Careful about Shipping Policies
Poor experience. Placed order. Took 2 weeks to be notified only part will ship. Then received notification that other part will not ship because of "no shipping method supported" because it was unilaterally long despite it being the same exact size as the other 2 pieces that had shipped 2 days prior. Was charged over $10 for shipping. No refund for shipping issued because it was "all used up" according to representative. Complete and total lies. Had all 3 pieces been available at the same time, they could have shipped together, but since Dresslily did not have them in stock, I got screwed because they did not want to ship to me despite the claim of FREE WORLDWIDE SHIPPING prominently displayed on the website. Initial customer service was not helpful, but after posting negative review, was contacted by customer service department and refunded for all shipping charges. Was even offered a coupon for next purchase. Just wish customer service would have started like that instead of letting situation elevate. At least they finally made the situation right.