Charged $3000 for item never delivered
I ordered a refrigerator and they shipped a stove instead. I obviously declined the stove and promptly cancelled the order, since it was going to take weeks to get the refrigerator shipped. Appliance Connection has refused to refund my $3000 until their 3rd party shipper returns the stove that I never ordered. 3 weeks later the shipper has no idea when the start be will be returned and will not give me a tracking number. I am out $3000 for an item I never received and Appliance Connection is making me liable for their mistake in sending the wrong item and for their own shippers poor performance. A horrible company.