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Michiel van Hoof

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China Eastern

They change flights without informing…

They change flights without informing you, login on their website with your ticket is no use. Information is invalid. My first flight was 2 hours early ( no notification) but I made it. My connecting flight didnt exist. At Shangai Aiport they scream at you instead of helping: be -very- persistent and keep calm, in the end they re-rout me. One extra flight, 6 hour delay. Twice trough migration to get the bag myself Seats are too small for a long flight. Personal try their best, but seem stressed. This company is no good. Avoid

2023-10-30有帮助 1