WARNING: Keep your fur babies far from here!
We dropped our 3 little Shih-tzu's off for 3 days. We went over every detail about our babies and said they were very shy and do not need to participate in group activities. We were called on the second day stating our babies didn't seem to be interested in eating which is what happens when they get stressed out. We reminded the girl who called that we packed a ton of snacks that they like and were free to give them this. When we returned to pick them up, we saw that none of there snacks were opened and when we called them, they said they tried giving them canned tuna. The oldest of the 3 came home very very sick that required an ER visit because she had extremely bloody stools and vomiting. The other 2 much younger ones also had major diarrhea, but seemed to recover from whatever they caught at this facility. WARNING to all, these are young adults you are putting your babies care in their hands. They do not seem to be equally trained in any of the facilities programs. We also paid to have photos of our babies sent to us each day and when we didn't receive any, we were told that the intake girl forgot to put it in the notes that we pre-purchased this service. We spent $1274 at the ER for our oldest one (10 years old) because of either a lack of cleanliness in their surroundings at the facility OR the fact that they took it upon themself to offer our babies canned tuna WITHOUT our permission and that may have been expired. They are going to respond to this review with an apology for what happened and what THEY CAUSED, but I urge you to read their reviews as they clearly keep making the same mistakes and we personally will NEVER return here and will ensure everyone we know to seek other options before coming here. They clearly do not take our babies safety seriously or this wouldn't keep happening!