Probably the worst customer service and rules in the world!
The app it self is brilliant for making friends on and to learn a new language. But they do let so many creeps, bullies, fakes and scammers on this app. I had came across so many when I was on the app. So please be careful when using it! They really should add a verified profile feature on the app. The customer service and their silly automatic system detect rules. For making a new account is a total joke! If you delete your account for any reason and make a new one over a period of time. You will get banned for using the app. Even if your old account was deleted and long gone! You will be banned and so will your device! It’s very silly. Really is a silly rule by a very silly company. They won’t even unbanned you for it. 🙄.. I have read where if you haven’t used the app for quite some time. Your account hasn’t been active. They will banned you for that too and your device! 🫤