Credits grabbing Curators who give cursory attention to the music
Good knowledgeable support team, highly responsive and kind- but my experience of the curation side is: lazy, contradictory and not worth your money The SubmitHub support team are polite, responsive and helpful — no complaints there at all. But the curation experience is extremely disappointing and feels like a total waste of credits. I submitted work to two different curators, and both treated it the same way: - The first stopped listening after just 1 minute 31 seconds, sending a reply that was completely contradictory: “I like the concept… it sounds captivating and has a fresh vibe — sadly the vocals didn’t captivate us”. So it’s “captivating” and “not captivating” at the same time? Clearly just generic copy-paste lines. - The second started skipping around randomly after only 14 seconds, never played the track through properly, and only reached 1 minute 38 seconds total. Crucially, they are not listening with the intent of discovery. They don’t give music time to build or show its full character — it’s just a quick scan before moving on. This is a volume operation: take your credits, spend barely 90 seconds clicking around, and send a template response. Let’s be clear: independent artists and songwriters are not a bottomless pit of cash. We invest everything we have into our work just to find our audience. My advice to anyone reading this: save your money, build your own playlists, and organically find your audience. You’ll get far more respect and real engagement from listeners who actually care, than from services that treat your work like a number.