Fraud and Wrip Off
I've been a longterm customer of Lovely Wholesale and have Never experienced any problems with my orders until now. Like several consumers on here in regards to their customer service. It's MISSION IMPOSSIBLE to speak with or correspond to this company, Even via email. They have a prescript automation reply on FB Messenger. On this particular order, I received Irregular and Partial merchandise, several of my items was not received. One of my semi formal sequined jumper was irregular, VERY visible. The leg length is approximately 1.5inch off between the two. To submit a claim ticket was a nightmare to say the least. I filled out the form 10 times because it continuously defaulted to "Body" of which was completely properly filled. They wanted to return only 5.00 via credit with them only, NOT acceptable. I responded that this is FRAUD of what they're doing to me. The sequined jumper is 17.51, the other four missing items cost 11.49-14. They closed my ticket a few days ago UNKNOWN to me and supposedly entered a 15.51 usable credit towards a future purchase, with a link to go to that explains how to use it.(Lies) I've had purchase bucks in the past that when checking out, it automatically deducts the monies, this invisible credit isn't within my customer account. This company is doing some shady business wripping u's consumers off. I'm done with Lovely Wholesale. Sincerely, Unhappy former customer.