No refund for unused account.
I noticed a debit running from SaasAnt on our account but we no longer use the software. When I logged in, I could not go into any settings without connecting the old Quickbooks account. I reconnected and immediately cancelled within 2 minutes. I then requested a refund and they denied it due to that fact that I reconnected the software. I should be able to cancel the account without being forced to reconnect and therefore lose my refund. Either this is an oversight or by design. Either way, unacceptable. Zero refund when we cancelled the next day the debit came off and paid upfront for a year.