I have a battery that was installed Feb…
I have a battery that was installed Feb of last year. Since then I have had issues with it. It doesn't charge and I get a warning light. The company in the Netherlands that installed it conveniently went bankrupt so I am stuck with following up directly with AlphaESS myself at my own costs, despite the fact that I have a 10 year warranty. Please people don't get any battery from these guys. They do not respond to technical issues, for all I know I have a dangerous device in my home and it is not working properly. two months in communication with the company and no one even cares to send a technician.