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Priyanka Agarwal

美国

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Sofastore.com

Beware!!! Check other stores

I hardly ever write a review. but, I had a very frustrating experience at store. We purchased a recliner from sofa store thinking that we will get a good quality. After 1 month the color of the recliner started rubbing off. We talked to the manager at sofa store and she said that she could not help us and our sofa might not be kept at proper place because of which the color is rubbing off from the corners. We accepted that although we knew that was not the case. After 15 days we saw color rubbing off from the headrest. Sofa store people said that might be a chemical in your head which is changing color. My point is that they will have excuse for everything and they will never help you to get your recliner serviced or exchanged. They will not be helpful once the purchase is made. Please think twice before buying a recliner from that store. Buying an item from a clearance would be a bad option.

2018-09-02有帮助 1