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Karen

英国

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JJ's House

Mother of Bride Dress

Just had my mother of bride dress delivered with dreadful stitching and a wonky hem - my daughter’s wedding is in 3 weeks. Now I have received it I cannot get through to anyone to voice my complaint and get some form of compensation. The dress had been shoved in a plastic bag, the bag folded over in half and put in a small box. I’ve now got to a) sort the stitching out on the hem and b) get it steamed to get the creases out. I am furious. Had I realised beforehand the item was coming from Asia I would not have bothered visiting the JJ store in London in the first place to actually try on! What a waste of my £50 train fare!!

2026-06-30有帮助 1