Execrable Customer Service/NO QC check before shipping
Ordered the URBAN SKELETON(STEEL)- 3-Hand Hi-beat(28,800 bph), and right out of the box the watch did not work.Contacted customer service and my nightmare started since then and yet to be resolved. No matter how many times you reach out to them, you only get one response per day ( M-F only), and that also from only one person "Phoebe". Looks like it's a one person customer service and he/she gives a aggressive response for queries. Going to work with my financial institution for refund. No More Boderry for me.