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Carli Holt

美国

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Cool Box Portable Storage

I had a few issues with drop off and…

I had a few issues with drop off and pick up. I had ordered a lock for my unit which they did not provide. Did not place me on the schedule for pick up for one of my pick up days. The unit sat in my former apartment parking space for two days. Thankfully the apartment complex was understanding. When I was getting my storage unit delivered for the final drop off, I waited all day and finally called them a 2nd time to find out their truck had broken down and they would not be able to deliver that day. Never got a call. I had to reach out to them. The dispatch did not seem to care that I had wasted a whole day and would have to wait another week to get the rest of my possessions due to my work schedule. One positive thing is all my belongings were kept safe and nothing broke during all the commutes.

2022-05-04已认证