Hi there Helen CAO,
Hi there, I'm requesting my refund as my ebike never arrived to me(UK) I'm still pay you money 💰 for it and as the last updated is still in China I've dealing with your agent called Helene CAO. She's always lie to me as she said conversation it was send via train 🚆 transportation and is almost in Europe . With all my respect to you. your are trading in Alibaba application and costumer trust on what Alibaba says! So as I was dealing with you agent! And she's not honest she's telling me sub story all times. She is not right for business and destroy your company reputation** The a last updated was today and the ebike still in China as I'm "unfortunates I can do nothing just keep chasing up my ebike which took more the 65 days since I've bought it." So now just compromise and refund the money back to my PayPal account please 🙏 thanks for understanding. Regards